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Discussion topic: Subtitles stop working when pausing and re playing a programme

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Jay+Sparky+Alfalf
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This message was authored by Jay+Sparky+Alfalf This message was authored by: Jay+Sparky+Alfalf

Subtitles stop working when pausing and re playing a programme

‎24 Oct 2020 05:22 PM

Recently I've noticed when watching a recorded/downloaded episode with subtitles on. If I pause and replay the epispde after the subtitles disappear. I have to fully come out of the episode and go through the recording section and reselect the programme to have the subtitle working again.

 

Anyone else experiencing this issue? Any solutions...

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Rodlaw
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Re: Subtitles stop working when pausing and re playing a programme

‎04 Nov 2020 07:10 PM

Ever since receiving our replacement Sky Q 2TB I've had the same issue. 

 

Hardware Version 32B206

Software Version Q120.002.13.00L

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