0

Discussion topic: Accessibility

Reply
Avatar for Adrianpr
Level 2 icon
What's this?
This message was authored by: Adrianpr

Message posted on ‎08 Mar 2022 02:59 PM

Accessibility

Is there a software update available so that it makes it possible to manually adjust the volume of the audio description?

Kind regards

Adrian

Report post
Post 1 of 5
2,388 Views
0 Likes
Reply
Reply

All Replies

Avatar for GD1
Level 16 icon
What's this?
Superuser
This message was authored by: GD1

Message posted on ‎08 Mar 2022 03:19 PM

Re: Accessibility

Posted by a Superuser, not a Sky employee. Find out more

@Adrianpr  Audio description is provided by the broadcasters at the level they feel is correct, there is no software that can override this.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
Report post
Post 2 of 5
2,383 Views
Reply
Avatar for Adrianpr
Level 2 icon
What's this?
Topic Author
This message was authored by: Adrianpr

Message posted on ‎08 Mar 2022 03:26 PM

Re: Accessibility

If there is a way to do this on the tv, why isn't this possible from the sky q box?

Report post
Post 3 of 5
2,378 Views
0 Likes
Reply
Avatar for GD1
Level 16 icon
What's this?
Superuser
This message was authored by: GD1

Message posted on ‎08 Mar 2022 05:46 PM

Re: Accessibility

Posted by a Superuser, not a Sky employee. Find out more

@Adrianpr  It's embeded within the normal sound tracks, as already advised you cannot override the levels, turning up the TV volume will also increase the volume on the programmes background noise also.

 

The Sky Q box has no volume controls.

 

 

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
Report post
Post 4 of 5
2,367 Views
Reply
Avatar for mae-3
Level 14 icon
What's this?
This message was authored by: mae-3

Message posted on ‎08 Jul 2022 11:15 AM - last edited: ‎08 Jul 2022 11:17 AM

Re: Accessibility

@Adrianpr 

 

That certainly is a feature that should be seriously considered by the Industry, and it wouldn't be too hard to implement because AD is encoded separately technically in the signal.

-------

Zen internet on FTTP (900Mbps down, 100Mbps up). SAT> IP (Apple 4K 2nd gen TV to LG C1 OLED UHD TV/Dolby Atmos Denon AVR, DacMagic Plus for Hi-Res audio), hosting own blog/forum (cluster), OPNsense & Zenarmor L4/L7 NGFW & DPI IDS/IPS, Asus ET12 Pro Tri-Band wifi, Linux, Gamer: Xbox Series X/i7 laptop, round-robin DNS over HTTPS, non-proprietary VoIP HD AMR-WB (G.722.2) and more... Beta tester Apple iOS/watchOS/tvOS/iPadOS/macOS.
Report post
Post 5 of 5
1,404 Views
0 Likes
Reply
Reply