Discussion topic: Accessibility issues with new Discovery+ App
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
Message posted on 06 Dec 2020 05:29 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Accessibility issues with new Discovery+ App
It is so frustrating being a profoundly deaf person and rely on subtitles to watch the programmes yet on the new Discovery+ app there are no subtitles or any option available to put them on. So now I can't watch anything on that app due to the lack of accessibility. Safe to say I'm gutted after seeing all the hype over this new app. Sky you should seriously consider how to make it accessible for deaf or hearing impaired people... 😞
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
All Replies
Message posted on 06 Dec 2020 05:34 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: Accessibility issues with new Discovery+ App
The lack of subtitles on the Discovery+ app would be down to Discovery themselves as they own and run this as it is nothing to do with Sky so perhaps it might be worth contacting them about it.
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Message posted on 06 Dec 2020 05:49 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: Accessibility issues with new Discovery+ App
Yeah I had sent a message to Discovery just there. Fingers crossed they'll work on providing this option for people who rely on it.
Message posted on 10 Dec 2020 11:35 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: Accessibility issues with new Discovery+ App
Some content does have subtitles, you have to invoke the subtitles icon once you play the programme by pressing select as below and if subtitles are available you will get the keyboard icon. Choose that then subtitles are enabled and the app should just play then when next playing a programme that has them.
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page