Sky Accessibility
0

Discussion topic: Accessibility and Easy Grip Remote and support number

Reply
LisaandMabel
What's this?
This message was authored by LisaandMabel This message was authored by: LisaandMabel

Accessibility and Easy Grip Remote and support number

‎15 Feb 2025 03:33 PM

Hi -  my mother has accessibility and mobility issues. When she upgraded to Sky Q last year she was promised modified Accessibility and Easy Grip remote to help deal with the change of interface. These never arrived. I have tried ringing the dedicated accessibility phone number I was given, but that doesn't seem to work any more? From what I can see on previous posting the remotes were discontuned a while back? How can that be a good idea?

Anyone help me out?

 

Report post
Post 1 of 2
280 Views
Reply
0 Likes
Reply

All Replies

Annie+UK
What's this?
Superuser
This message was authored by Annie+UK This message was authored by: Annie+UK

Re: Accessibility and Easy Grip Remote and support number

‎15 Feb 2025 03:40 PM

Posted by a Superuser, not a Sky employee. Find out more

Does the accessibility link at the bottom of the forum not have up to date contact details?

I am Neurodivergent ❄ Sky+HD ❄ LG NanoCell TV ❄ Xbox SeriesX
My F•A•Qs: Sky Glass ❄ Sky Stream ❄ Sky Go ❄ Sky Plus
Report post
Post 2 of 2
276 Views
Reply
0 Likes
Reply

Was this discussion not helpful?

No problem. Browse or search to find help, or start a new discussion on Community.

Search Sky Community

linear-search Created with Sketch. Search

Start a new discussion

On average, new discussions are replied to by our users within 7 hours

New Discussion