I was wanting to say a massive thank you to all the people (Bradley)customer support services for arranging an open reach engineer to fix my Internet connection issues for the following day, and for the young engineer who has been so kind, understanding and fixed the issue which was a broken O.N box supplying the Internet feed. I am housebound due to medical issues and I am dependent on my Internet access for all my needs. Therefore I very much wanted to express my gratitude for all their kindness and support and efforts relating to my situation and in resolving this matter with quick action and attention. so thank you guy's, your absolutely brilliant and awesome:)