I am so impressed with the service I received over the last two days from Jennifer who was working from India, the lovely assistant who helped me on 27 and 28 August , when I was continually having trouble with my tv and Sky Q box. I am in my eighties and not very tech. savvy and this lovely lady showed great patience in helping me with my problems. Furthermore, when she promised to call back on two occasions she kept her word and did exactly that, having obtained the additional information she'd promised. At all times she was caring of my circumstances and sought to find the best resolution for me. I thoroughly recommend. Jennifer to her Manager (s) as a perfect example of what good customer service should be, and sincerely hope that she will be recognised as such and rewarded accordingly.
