Just wanted to praise the engineer Lee who tried his hardest today to fix our Internet problem.
From the moment he arrived he was polite, thoughtful and professional.
He put shoe covers on even though I said it wasn't necessary and he was careful in my home listening to my instructions about my pets . He listened carefully to what had happened, my concerns with respect and tried his very best to help.
He's a credit to Sky , more staff should learn from him.