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I was looking to redeem an offer for broadband and sky stream I saw online, being a sky customer already I was told I couldn't redeem it as it was for new customers only.
I have to say Roger helped me get a fantastic deal still going through many options until we got the right package for a great price.
Top man Roger, this is what customer service is all about!
Thank you for your post and sharing your experience with Sky. We have sent your thanks onto the staff member and their manager.