We have two Sky accounts at our address, the main one belongs to a relative who is partially deaf and unable to deal with his own accounts (I have power of attorney to assist with things like this). I just wanted to pass on my thanks to the Accessibility team - there are three individuals (one female, two male) who have been very helpful over the past few weeks. Unfortunately I didn't get their names but they were based in the Newcastle call centre and one may have been working remotely/from home. They were superb - very knowledgeable and helpful and a real asset to Sky. If Sky need to locate them to pass on my thanks, once again the account this relates to is at the same address as my own.
