Excellent assistance from Galin (Bulgaria)

I had been trying to get my broadband sorted for three weeks, and Galin was brilliant. I called after 6pm when he was due to finish at 6:30pm, but he still took the time to properly resolve the issue, change the necessary details and make sure everything was sorted.

 

He was helpful, patient and personable throughout, with a great sense of humour too. Really appreciate him going the extra mile to get this resolved.

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Status changed to: Mission Accomplished

Hi @Alivia1 

Thank you for your post and sharing your experience with Sky. We have sent your thanks onto the staff member and their manager. 

 
Thanks
Sarah 
Community Moderator

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