Thanks to carole who sorted out the problem even after we were cut off mid call. Many people wouldn't of bothered and I'd of had the hassle of ringing again. We are new to sky time booked off work for open reach date booked then open reach kept changing dates more than once and impossible to rearrange with them.Carole sorted it and made sure our original date was kept. Phone log 12th Sept 11.50.Really nice lady.
