Thanks to Craig in Glasgow and Lyn on the Guest Team

A big thanks to Craig in the Glasgow office for restoring our faith in Sky after several useless calls and getting the foreign call centres. He understood the issue and explained what he was doing the whole time and had such a pleasant manner. When he couldn't deal with it anymore, he promptly passed us to the correct people and there we spoke to Lyn (sorry if its the wrong spelling) on the guest team. She resolved out our problem so quickly and gave us the best number to contact them in the future. I'm so very happy and impressed with the customer service we received today thanks to Craig and Lyn!

3 Comments
Status changed to: We’re Finding your Staff Member
 
Status changed to: Mission Accomplished
 

Hey @Lobob76 

 

Thank you for your post and sharing your experience with Sky. We have sent your thanks onto the staff member and their manager.  

 

Thanks 

Fanni 

Community Moderator