Thanks Lyndsey - Status changed to: Mission Accomplished

[KHM]

I would like to take this time to thank Lyndsey for her assistance from the Dunfermline base of Sky. After having a serious issue, Lyndsey put my family and I at ease and efficiently handled my problem with complete transparency throughout the process. She is a model example on how to deal with customer queries. I am grateful to her. 

[Daniel-F]

Hey @KHM ,

Thank you for your post and sharing your experience with Sky. We have sent your thanks onto the staff member and their manager.

Thanks,

Daniel

Community Moderator