Thanks Elaine - Status changed to: Mission Accomplished

[Juliew1977]

I just wanted to say thanks to Elaine for her excellent customer service.

She managed to knock my bill from £75 to £51, but I also had a lovely chat with her after having a rubbish day.

She was really lovely and cheered me up.

Thanks Elaine. What a wonderful example you are..

She is Scottish and has worked for sky in total, 20 ish years. I rang at 11.34, so please pass my thanks on 

[Daniel-F]

Hi @Juliew1977. 

Thank you for your post and sharing your experience with Sky. We have sent your thanks onto the staff member and their manager.

Thanks, 

Daniel

Community Moderator