Thanks Andrew (Drew) - Status changed to: We’re Finding your Staff Member

[Dee-]

Big thanks to Andrew for giving me a call back to discuss my broadband options. We spoke 16/07/24 & I initially gave him a 7/8 rating because he didn't call back the next day as promised. However, he did follow up and extended his apology for missing his callback window. After speaking with him I decided to stick with Sky and the plan that I have. I think he didn't have to call but I felt valued and appreciated when he did. 

Nuff respect mi g (Jamaican for many thanks). 

[Daniel-F]

Hey @Dee-, 

Thank you for your post and sharing your experience with Sky. We have sent your thanks onto the staff member and their manager.

Thanks,

Daniel
Community Moderator