Would like to thank the man (I believe the name was Ronnie but might have gotten it wrong) who helped my daughter and I set up sky broadband and sky stream products over the phone two weeks ago. When we had difficulties buying the sky Black Friday products online and because we wanted the deal before it rang out we had to ring. We were connected to Ronnie who was very patient and helpful and sorted out our products for us, and even arranged a deal with his manager for Sky Wifi Max. Very nice man with excellent customer service and patience with our questions. We set up the products yesterday and are very happy with them. Many thanks!