Thank you

Hi, I have just contacted Sky with a view to cancel my package as my contract had come to an end and the cost was significantly higher. Mellissa who took the call was keen to keep me as a customer and has managed to get me a deal close to what I was paying before and has explained potential future increases so that if I notice my bill change I understand why. 
Thank you for your commitment to keeping my custom, great customer service 

5 Comments
Status changed to: We’re Finding your Staff Member
 
Status changed to: Mission Accomplished
 
Status changed to: Thanks Submitted

Hi @Lycett1 

 

Thank you for your post and sharing your experience with Sky. We have sent your thanks onto the staff member and their manager.  

 

Thanks 

Fanni

Community Moderator

Status changed to: Mission Accomplished
 

Hi @Lycett1 

 

Thank you for your post and sharing your experience with Sky. We have sent your thanks onto the staff member and their manager.  

 

Thanks 

Fanni

Community Moderator