Hi there,
I just want to express my thanks to the 2 employees that helped me with my broadband issues.
The tech Advisor I spoke to, I apologise I have forgotten their name however they were friendly and able to have a great conversation. They got me a engineer appointment swiftly and were respectful throughout the entire call.
Callum the engineer arrived right on time, Swiftly found the issue with the broadband and came up with a solution in minutes, He is also very respecful, friendly and intelligent. He shows great interest and knowledge in his field and was able to provide information on if I have any future problems.
Overall the two people I spoke to were a great help and couldn't ask for any better from them!
Thank you!