Thank you Victoria - Status changed to: Mission Accomplished

[Victoria32]

I just want to say a big thanks to the customer service agent Victoria who tried to help me with a broadband engineer query. Although she couldn't resolve my query she tried all she could and was just brilliant! Easily the best customer service agent I've ever dealt with! If agents can get customer recognition rewards I would love for her to receive recognition for the service she gave me over the phone! Thank you! 

[Daniel-F]

Hi @Victoria32 ,

Thank you for your post and sharing your experience with Sky. We have sent your thanks onto the staff member and their manager.

Thanks, 

Daniel

Community Moderator