Re: Sky minlbox - Status changed to: Mission Accomplished

I had a problem with my min-box and I sent an email to sky advising of my problem on Monday 22 May.I received a phone call from sky on Tuesday 23 May from a very helpful customer service.I explained the problem and was put through to the tec dept.

At the end of it all I was able to get an appointment today 25 May between 8am and 5pm.Lucky enough I was able to be here and the sky engineer rang me about 10.30 am to day he would be here in 15 mins.It turned out the connection at my Q box from the dish was loose so the engineer put 2 crimps on

it and said they will not become loose again.

It done the job and I didn't need my

min-box changed.I must say the service I got from customer service and the engineer was excellent..

 

 

3 Comments
Status changed to: We’re Finding your Staff Member
 

Hi @North1west 

 

Thank you for your post and sharing your experience with Sky. We have sent your thanks onto the staff member and their manager. 

 

Thanks

 

Kirsty

Community Moderator 

Status changed to: Mission Accomplished
 

Comment on this thanks