Hello
I was booked in for sky broadband to be installed on 3/12/25.
Unfortunately I had been admitted to hospital with viral meningitis and was seriously unwell, so it was husband who was at home for Scott's visit - it's normally me who oragises these things .
Scott was thorough and efficient and very personable. He was concerned over my welfare and my husband was singing his praises.
I was discharged from hospital a few days later and came home to a parcel with my name on. I opened it wondering what I must have ordered - as Christmas is approaching I wondered if I'd lost track of my present buying!
I was so surprised when I opened it up to realise it was a get well gift of chocolate for me. A lovely selection full to bursting! I then read the card inside and it was from your engineer Scott. Wishing me well with my recovery.
This made me cry, that someone who was just "doing their job" really has a heart of gold and was so caring.
So thank you Scott! I really appreciate the gesture and your kindness. Positive vibes all the way to aid my recovery.
Please ensure he is thanked and the message gets to him. I wish him and his family all the best!
He really is an asset to your company.
Thanks again,
Sarah W
