Thursday 6th August 2026, 3pm
Changed mobile provider to Sky after 20+ years with Vodafone - should've made the switch a long time ago!
For some reason ESIM activation kept failing after many many attempts and so called tech helpline. After a very brief wait I was connected with Charles!!! Charles was an absolute star, wasn't a straightforward fix at all, took over 45 minutes - the way Charles handled the entire interaction was outstanding and he made the entire experience a total pleasure. Thank you Charles, you really made the difference today!
