Thanks very much to the lady who took my call today at 3:30pm. She very kindly offered me a great discount on my Sky package as I was thinking about leaving due to financial issues. She also offered to credit my account on a Sky Talk Evenings and Weekends Extra package I was completely unaware I had been paying for over the last 2 years. She was incredibly helpful, courteous and I felt she went the extra mile for me. Many thanks again!
