Dear Sky
My contract was up for renewal and I intended to cancel because of the new super high cost going forward. I was gutted and a little tetchy... step in Irish Shaun, and my day has been great ever since. Not only is this fella patient and understanding, he is also so kind and great at his job!!
I am truly grateful that I got to speak to Shaun today, his funny friendly way of chatting really calmed me down and made the decision to stay with Sky easy. He dealt with my mental health issues brilliantly and even stayed on later to ring me re a little issue.
Give that man a Guinness!!
