Re: Robert - Status changed to: Mission Accomplished

After having a stressful few weeks with services I actually phoned sky to leave as was upset over issues I was having after being with sky for over 8 year. However I rang up and literally spoke to the kindest customer service agent called Robert. I belive he may be from Holland or somewhere similar with the accent he immediately helped me and jumped into action and solved the ongoing issues the best he could I've called before and 9 times out of ten do get Lovley people to help however he outshines I didn't come of the phone with more money added to my bill or asked to sign up for more services everything he did came at no cost at all.I really needed help today as was at the end of my tether and he genuinely cared and understood. Please give him a mention as you are all at sky very lucky to have such an amazing employee I've never wrote a review about anyone before but Robert definitely deserves a mention Thankyou for having such great people on your team for all your customers

Thankyou Robert 😊

3 Comments
Status changed to: We’re Finding your Staff Member
 

Hi @Sky+live+chat+hav 

 

Thank you for your post and sharing your experience with Sky. We have sent your thanks onto the staff member and their manager. 

 

Thanks

 

Kirsty

Community Moderator 

Status changed to: Mission Accomplished
 

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