How to send Thanks to Sky

[Anonymous]

Hi

I had an engineer out on 25th June because my WiFi signal was very low. 

Her name was Lorraine and she put a new white box thingy and a new booster router. 

I've had trouble with my signal for a while especially in poor weather and once it was all set up, my signal shot up and I truly was a red letter day for me!! 

She was a lovely wee woman and KNEW her job like the back of her hand. She said I would get an email or text if I wanted to rate her but, unfortunately, neither came. 

I was desperate to give her a glowing rating for her great work and even tried phoning Sky but didn't get far there. 

I really hope that this will get to her and would like to score her 10 points in every aspect of her work. Heck, she EVEN listened to the twittering of an old man and was very sociable. 

GREAT visit and she sorted my problem out so professionally!! 

Just please tell her thanks very much from me!! 😊😊