Good morning, I phoned your customer service line yesterday with a view to cancelling subscriptions due to price increases.
I spoke with two very helpful colleagues, a lady in the morning and a gentleman later on in the day. Both were extremely professional and helpful.
We discussed my circumstances and agreed on a new 18 month contract.
Nith went out of their way to explain everything to me and to help me.
the gentleman said a survey would follow the call but I have had issues with my phone and I don’t think it came through.
In in times when people complain frequently, I wanted to thank you for the excellent service I received and would be grateful if you would pass this onto to your colleagues who helped me and also to their supervisors for them to be aware of the excellent team they have working for them.
based on my experience, I would recommend sky to my friends.
Thank you
