Hi,
Can I just say I've has the best experience ever with one of your advisors today. Her name was Meg and she is from Fife in Scotland and she has a lurcher dog who howls at Alexa! (This made my day.)
Her customer service was absolutely outstanding! She helped me with my issue straight away and made me feel so at ease on the phone. For someone like myself that suffers with anxiety it was such a laid back conversation. Not only that but she asked about my home town etc while things were going through on her end.
She made me laugh and overall made my day!
Easily the best customer service I have ever received, very friendly, helpful and professional.
Thank you Meg for being amazing, keep doing exactly what you're doing. I hope you stay safe and don't forget to go to Tynemouth when you visit Northumberland!
