Hi,
I phoned up this evening re. An issue with apps on my sky box. I called at 18.35 today, and it was the 2nd person I was transferred to, I sadly didn't catch his name.
But he was amazing, and really deserves some recognition, he was on the phone to me for over an hour. But he fixed my issue and we had a really good conversation about Star Wars and Witcher among other things whilst we waited.
He said I was a 10 out of 10 customer. He was a 12/10 advisors, please let him know he's brilliant.
Thank you 🙂
