I would like to say a huge thank you to your engineer who called yesterday. He was most polite, helpful and patient in resolving my problems with broadband and my hi hi set up. Whilst it took some time to get an engineer to call, the visit was very positive, especially in these COVID times. His name is Mark from Lowestoft and he is certainly a credit to your organisation. Can I be assured this feedback is directed to his manager please.
Kind regards
john
