I'm not one to normally leave feedback on things like this but I have to leave a review about my phone call today.
I rang up sky customer services today 07/03/2023 as I wanted to set my dad up with sky in his house. I was put through to a guy called Daley, I think he said he was in a Newcastle branch.
When I say Daley, was a breath of fresh air I mean it. I have the worst anxiety about ringing up companies and asking to change or amend things, he made it so easy to do as he explained everything he possibly could. Myself and my dad had Daley on loud speaker as the account was going into my dads name but he likes me to be there because I can understand it abit better, not only did Daley do an amazing deal for him, he also made sure my dad understood everything aswell what he was getting, how it was going to work, shown us how to work the sky go and my sky ID account honestly above and beyond, it's not very often you're met with such a friendly character when ringing big companies but Daley was exactly that, it was quite a long phone call as we got to chatting and laughing but myself and my dad said after the phone ended we have never experienced someone so kind and friendly but also so professional.
I really hope this message gets back to him, as he fully deserves the recognition for the top quality customer service he displayed today!
