I would like to let SKY know that I have had cause to phone the SKY hekpline on two occasions in the past 10 days and on both occasions received excellent help and advice.
The first occasion I spoke to Mohammed Waleed who was extremely patient, knowledgeable and reassuring and helped me to resolve my issues right away.
Today I spoke at length to Mohammed Irshan regarding a dodgy email I had received. He too was very knowledgeable and patiently talked me through the process of blocking and removing the "scam" email I had received and also made sure that my email account was secure.
I feel very relieved to have had such an excellent service on both occasions. The two employees I mention are a credit to your company and I very much appreciate their help. Barbara Laing
