I had to contact sky today to communicate and get help with my sky broadband. I contacted sky on the 03/07/2020 at 0913 and spoke with a really nice lady called Joanne Morrison. From the first word to the last Joanne listened and made some very good recommendations. She helped me to update my broadband, update my television package and help me to save money here and there. Given the current climate she really went above and beyond what she needed to do. She could have stopped short and just sent a new router and set up an engineer visit but she didn’t and I’m very grateful to her for this.
She is a credit to sky and should be recognised as such. I hope this feedback reaches her and her managers.
