Hi Federica,
I really want to give feedback but I can't find a form to submit on Sky.com and I want to ensure that this feedback is relayed.
I am currently moving home and I need to take my Sky Broadband with me and wanted to enquire about Sky TV.
I spoke to Graham today and I can honestly say Graham epitomises customer service. He completely understood my situation and helped me with both of my queries with minimum disruption to myself, ensuring I got the best possible deal. I cannot thank him enough for his help this morning; hence why I wanted to ensure this feedback is given to his manager.
In my opinion, Graham has given me the best customer service I have ever experienced from any company.
I will be recommending Sky to everyone and if this is the culture promulgated within Sky, I will definitely be looking for future vacancies.
All the best.
BH