Re: Re: How To Send Thanks To Sky - Status changed to: Mission Accomplished

Had sky q mini installed 5 mo that ago and had issues with the connection. We put up with it as it wasn't all the time but when the problem progressed I sought help via messenger which was great as I could stay out and about with my two small children and deal with the issues. Engineer appointment arranged and a new box installed. Unfortunately this did not rectify the issue and I further got intouch to arrange a further visit via messenger. Unfortunately had to telephone as I'd had an engineer out but again very helpful. Appointment made for an engineer to come out within less that a week of he first visit and an exceptionally helpful gentleman called Lewis has hopefully resolved the problem with a very thorough check of the equipment we have in place. All in all a very happy customer due to your excellent team. 

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Status changed to: Mission Accomplished

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