We had engineer visit on 6th July. The man who called was friendly and efficient. Obviously it was pretty clear why we had no picture as the lnb was hanging off the dish, as he said he would could see why no picture. Repaired in no time with new dish as well also replaced one of the cables for us. A credit to your company! Did think about getting an independent company to deal with problem but have heard horror stories about some of them online and decided sky was the best option. Very glad I did. Please pass my thanks to the engineer concerned
