My Sky app sorted

[EMO1]

Spoke to Annemarie this morning [ Sat 29/3/25 ] ... it seemed an earlier reported issue [ reported to Julie / Gemma ] had resurfaced. Thanks to Annemaire's friendly and calm approach we were able to troubleshoot and solve the problem. Thanks Annemarie for the help and the update on Julie's efforts re the original report.

[SpaceSparkie]

Hi @EMO1 

Thank you for your post and sharing your experience with Sky. We have sent your thanks onto the staff member and their manager.  

  

Thanks 

Sarah 

Community Moderator