I normally have much to complain about Sky, but I do love the sports. And I felt compelled to acknowledge an outstanding service engineer who visited yesterday, Usman Baba not only fixed our multi room connectivity issue, plus reconfigured the router to improve download speeds, but managed to drill a hole on our patio step to enable fibre optic, where two Openreach engineers had failed previously. Absolutely amazing service and a lovely person - if only everyone at Sky was like him!
