Re: Mini Q box lost connection - Status changed to: We’re Finding your Staff Member

I'd like to say thank you to the young lady that dealt with my telephone call on the 26th Sept 2024 approximately 9.00am unfortunately i'm not sure what her name was but she was the most helpful and pleasant person you could ever want to speak to when having a problem. She was very knowledgeable and explained exactly what to do to rectify the problem she even stayed on the phone to make sure an update had been completed and everything was working correctly fantastic well above and beyond what was expected well done to the young lady dealing with the call and well done to sky excellent service

3 Comments
Status changed to: We’re Finding your Staff Member
 
Status changed to: Mission Accomplished

Hey @Angryowl,


Thank you for your post and sharing your experience with Sky. We have sent your thanks onto the staff member and their manager.


Thanks,


Daniel
Community Moderator

Status changed to: Mission Accomplished

Hey @Angryowl,


Thank you for your post and sharing your experience with Sky. We have sent your thanks onto the staff member and their manager.


Thanks,


Daniel
Community Moderator

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