Many thanks - Status changed to: We’re Finding your Staff Member

[Beckets]

Openreach engineer, Kyle, corrected a problem caused by a faulty full fibre installation and put us back in touch with our broadband, landline and Internet TV. This involved a reinstallation of the fibre cable.

Such a pleasant, kind and friendly representative for SKY whose service and work was exemplary . Very highly recommended for praise?

[Beckets]

Send thanks to Kyle for his exemplary work in Norwich in connecting us correctly to full fibre after the previous subcontractor had inadvertently fractured the cable.  Kyle deserves commendation for efficiency, and courtesy with a clear explanation as to what had occurred and what the rectification process would be.  An excellent representative for SKY.  Many thanks!

[Kelsingra]

Hey @Beckets 

  

Thank you for your post and sharing your experience with Sky. We are happy to hear that Kyle did an excellent job! 😊 Enjoy your broadband!   

  

Thanks 

Fanni 

Community Moderator