Would like to highly praise (Removed) the engineer who came to see us on Tuesday.
We are in the middle of a massive house move and he was completely unfazed by the situation. He offered solutions to all the problems which cropped up and was so efficient at suiting up in harness, replacing the dish, drilling a new hole in the wall to replace a dead cable and even had time to used to test our phone line coming from VoIP to a non fibre property.
We sincerely hope that Simon is truly valued by Sky, as after 20 years on the job he is exceptional!
Moderator note: Removed personal/identifiable details