I just wanted to thank Luca who is a young man who came today. He showed so much respect to me & my home and fixed the problem with my sky Q box and my hub. He was polite. He was knowledgeable and he just made me feel very comfortable having him around my home. He was also very good when I introduced him to my dogs and all the time he showed so much respect to myself and my husband and my home. He solved the problem and went above and beyond to explain what was wrong why it was going wrong and how he solved it. I really would like to recommend him to anybody as he is a credit to the Sky team. He's not very old he's only in his early 20s, but wow, has he been brought up well and his manners were impeccable. Even down to putting covers over his shoes which I told him he did not need as we are in the middle of decorating and the carpet is about to be ripped up, but I really appreciated the gesture.. what a credit he is to sky!
