Kind and compassionate customer service

[Vicky151]

I'd like to say thank you to Frances in your customer service team (cancellations/customer loyalty) who dealt with my call tonight in such a kind and compassionate manner. I mentioned my mother recently died and the call was handled so well. So thank you so much. 

[SpaceSparkie]

Hi @Vicky151 

 

Thank you for your post and sharing your experience with Sky. We have sent your thanks onto the staff member and their manager. 

 

Thanks
Sarah 
Community Moderator