Helpful during a difficult situation

[Me140]

Last night I had to call Sky to cancel my mother's Sky contract as her health has declined to the point her TV is unused. 

I was put through to the accessibility team and spoke to Pam. She was beyond helpful and so very friendly and understanding.

I can't thank her enough for dealing with this delicate situation in an excellent and efficient manner.

[Daniel-F]

Hi @Me140,

Thank you for your post and sharing your experience with Sky. We have sent your thanks onto the staff member and their manager.

Thanks, 

Daniel

Community Moderator