Hafiza Noorain answered my phone call when I contacted Sky Customer Services. I am moving home and the online process was changing my plan and would not allow me to ask questions. Hafiza was knowledgeable, very helpful and polite and she booked my moving home services in on the day I wanted, with the current plan I have.
I wanted to recognise Hafiza as an AI system doesn’t work for everyone. I am autistic so speaking to a human helps.
