Re: Great Job - Status changed to: We’re Finding your Staff Member

I spoke with your call handler Lizzie last week who was brilliant! She promptly sorted out my issue with my WIFI where I believe I was mis sold a product by another Sky colleague but also managed to source a VIP package as I have been a Sky customer for nearly 25 years. 

She made me feel valued as a customer and wanted to say thank you. Well done Lizzie!

2 Comments
Kelsingra
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Status changed to: We’re Finding your Staff Member
 
Kelsingra
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Status changed to: Mission Accomplished

Hey @PaulRHowarth 

 

Thank you for your post and sharing your experience with Sky. We have sent your thanks onto the staff member and their manager.  

 

Thanks 

Fanni 

Community Moderator 

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