Firstly a great big thanks to Gareth from Wales, what an absolute joy to deal with, from start to finish nothing was too much trouble, an excellent employee, did what he said he was going to do, and got on with his job, you need more Gareths in your company.
Your call centre overseas had no clue, as always, even saying I hadn't paid my bill, in fact I had been billed twice for the same thing, I know they must be cheaper to employ, but what's the point if they get everything wrong, and it's every time the call gets through to them, I dread the accent, and try again until I get a UK voice. Gareth top man, you will be in charge one day I'm sure of that 👍
