Fixing an account problem and connection issues

[Owen8888]

Contacted Sky via helpline number, answered promptly and a very helpful and friendly lady assisted by untangling two accounts that had become linked and then ran a test which confirmed a line fault and arranged an engineer for tomorrow. Top quality customer service and a perfect example to every company.

[Kirsty+S27]

Hi @Owen8888 

Thank you for your post and sharing your experience with Sky. We have sent your thanks onto the staff member and their manager. 

Thanks

Kirsty

Community Moderator