Extraordinary customer experience

I'm a new customer to Sky and had a few questions about my Broadband, some messages I noticed in the Firewall event logs and some questions about WiFi coverage.

I just spoke to Tasha and had the best Customer Service experience I've had for as long as I can remember. She was well informed, really polite, friendly and couldn't have been more helpful in answering all my questions - What a credit she is to your team.

In a day and age where everyone is so quick to complain, I just wanted to reach out to say a HUGE thank you for such a great customer experience. I definitely made the right choice in switching to Sky!

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