Exceptional tech support

I had a call with Camelia today, June 6th, 2026, from the tech support department about Disney+. I actually spent a good four hours trying to get my query resolved. The lady I spoke with over the phone was incredibly patient, polite, and genuinely pleasant to talk to. Even after she had been assisting me for three hours, she remained happy to engage in small talk, and even when the call dropped, she promptly called me back. This was incredibly helpful, especially because I didn't have to go through the hassle of speaking with another agent. She truly deserves the praise, appriciation, and acknowledgement of her customer service skills. Working in customer service I know how difficult the long call can be. Thank you Camelia, you've been absolutely brilliant.

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Status changed to: We’re Finding your Staff Member
 
Status changed to: Mission Accomplished

Hi @BartoX 

Thank you for your post and sharing your experience with Sky. We have sent your thanks onto the staff member and their manager. 

Thanks
Sarah 
Community Moderator

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